What’s really in your customers mind?
Brand New Over-The-Shoulder Video Series On How To Effectively Gather Customers Feedback With SurveyMonkey.
How do you know what the opinions are of your current customers?
You could call each one up and ask them.
That would be time-consuming and a hassle. You could also email every one of them asking all kinds of questions.
No one likes receiving emails like those. They make the customer feel like you’re incredibly nosy.
What if there was another solution that provided you the tools to quickly and easily know what your customers are thinking?
There is, and it’s called SurveyMonkey.
It will revolutionize the way you get feedback from your customers.
You’re Not A Mind Reader
You don’t know what people are thinking. It’s a huge mistake to believe that you know what customers think of your business.
How can you improve on something if you don’t know what your flaws are?
Those who have a big ego won’t allow themselves to see that they do have weaknesses.
They tend to be the people who close up shop and go out of business.
The sad truth about business is that no one knows what the customer is thinking.
You have to ask them questions and continuously check to see if they’re being satisfied.
Surveys Are The Way To Go
Your time is limited, and so is that of your customers.
You can’t spend days upon days reading hundreds if not thousands of emails from your customers.
A survey is a quick and easy way for customers to say how pleased they are.
Just a few precise questions will help you gauge customer satisfaction.
Information like this is vital when it comes to keeping and maintaining customer satisfaction levels.
Surveymonkey Is The Best Tool To Use
Surveys enable your customers to leave feedback in a way that’s extremely easy for you to digest.
You can just ask them a few questions and have them respond.
A survey can take less than a minute to fill out or much longer if so desired.
The shorter surveys are the ones that are more likely to be completed quickly and honestly.
Some see anything that takes more than a minute or two as too complicated.
A short survey can provide invaluable information if the questions you ask are straightforward and to the point.
Here’s What You’ll Discover Inside This Video Training:
- Learn what’s SurveyMonkey for and how to set up your account
- Learn how to use SurveyMonkey to create your first survey.
- How to set up a ‘campaign’ and also collect vital data easily.
- How to manage your surveys the right way in your admin.
- How to use SurveyMonkey to engage your audience every day.
- What is the best way to structure a survey.
- How to publish your survey in just a few clicks.
- How to use some advanced features to get the most of SurveyMonkey.
- Tips and tricks you can use to get your the most from SurveyMonkey.
- And so much more…
Full Video List:
Get Answers With SurveyMonkey #1 – Overview
Get Answers With SurveyMonkey #2 – Pricing and Account Opening
Get Answers With SurveyMonkey #3 – Referral Program
Get Answers With SurveyMonkey #4 – Survey Templates
Get Answers With SurveyMonkey #5 – Creating Surveys From Scratch
Get Answers With SurveyMonkey #6 – Using the Question Bank
Get Answers With SurveyMonkey #7 – Creating An Introductory Page
Get Answers With SurveyMonkey #8 – Creating Additional Survey Pages
Get Answers With SurveyMonkey #9 – Creating Page Breaks
Get Answers With SurveyMonkey #10 – Question Builder – Multiple Choice to Rating Scale
Get Answers With SurveyMonkey #11 – Question Builder – Ranking To Image Choice
Get Answers With SurveyMonkey #12 – Question Builder – Comment Box To Multiple Textboxes
Get Answers With SurveyMonkey #13 – Using The Question Builder
Get Answers With SurveyMonkey #14 – Using the Survey Designer
Get Answers With SurveyMonkey #15 – Using the Survey Options
Get Answers With SurveyMonkey #16 – Survey Formatting
Get Answers With SurveyMonkey #17 – Survey Preview
Get Answers With SurveyMonkey #18 – Response Collection
Get Answers With SurveyMonkey #19 – Results Analysis
Get Answers With SurveyMonkey #20 – Conclusion